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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeremy Verhoef

March 5, 2025

5  out of  5
rating by Jeremy Verhoef
"You won't find a better insurer. Nik and Gabrielle are fantastic. I have personally known Nik for over 20 years. He's one of the most genuine people ive ever met. They insure everything I own and my business. Gabrielle is always very quick whenever we need insurance certs or anything else!"
We responded:
"Jeremy, Thank you so much for the review. We always appreciate your business and loyalty to our office. We promise to always provide you with that same great service no matter your insurance needs!"
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Cookie Nelson

March 3, 2025

4  out of  5
rating by Cookie Nelson
"I’ve never spoken to Mr Nik HOWEVER Ms Gabby has been the person who Initially reached out to me when I called in and she responded to my call infoc. She’s emailed me, She’s faithfully called me back when I called for her I’ve spoken to her immediately. She’s been very professional, always on point, she’s answered all my questions immediately and patiently got everything done that I needed to get done to my satisfaction! When I saw that agent, Nik was my agent I called the company back to find out why it was not Ms Gabby and found out that he is the person that she works for/with. Thank you, Ms Gabby for everything that you’ve done continue to be that person that you were when you answered the phone call from me. You are greatly appreciated!! MY STARS ARE FOR MS GABRIELLE"
We responded:
"Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with Ms. Gabby. We promise to always deliver that same great service no matter the circumstances. "
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Kingme300 R

March 3, 2025

5  out of  5
rating by Kingme300 R
"Our agent gabby is the best always responds in reasonable time very informative and also a pleasure to work with one of the best to do it"
We responded:
"Thank you so much for the kind words for Gabby. She is an excellent part of our agency and always provides all of our customers with excellent service. "
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Maya Ewing

February 22, 2025

5  out of  5
rating by Maya Ewing
"I received an email from Seleny Parada about car insurance for my car with a price I had to follow up on. She was extremely honest, and straight forward with all the questions I had. Her charisma and her knowledge in answering all the questions I had made this an easy process and made my day! Not only do I have car insurance, but I now have renters insurance as well. She ensured I received all my documentation via email before letting me off the phone, shoutout to you Seleny (give her a promotion asap 🤣🤌🏾)! Thanks again for saving the day, and my pockets! Muah! 🗣️"
We responded:
"Maya, Thank you so much not only for the kind and regarding words for Seleny but also for choosing our office to assist with all of your insurance needs for both Auto and Renters. Our office takes great pride in providing A+ customer service to all of our customers, new and tenured. We promise to always be there when you need us!"
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Josh Fitzgerald

February 19, 2025

5  out of  5
rating by Josh Fitzgerald
"Worked with Seleny on setting up a policy for a new home and updating auto insurance. Super helpful and easy to speak with. Very professional yet also comfortable and easy descriptions on what everything within the policy means. Thanks again!"
We responded:
"We appreciate your review Josh! We are delighted to know you had a great experience with our State Farm office and Seleny. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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John Fisher

February 11, 2025

5  out of  5
rating by John Fisher
"Nik and Seleny have always answered all of my insurance questions. Whether it be about my home or cars, they are always ready to help. There friendly manner makes everything all the better. Thank you!!! - John"
We responded:
"Thank you so much Mr. Fisher, not only for the kind words in your review, but for your continued business with our office. We promise to always deliver when it comes time for any questions or concerns you ever have in regards to your home and auto insurance. "
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Tenia Bent

February 11, 2025

5  out of  5
rating by Tenia Bent
"I had the absolute pleasure of working with Gabrielle. She was very pleasant, knowledgeable, and attentive to my needs! Would absolutely recommend anyone looking for insurance to this young lady as her customer service is top tier! Having someone like her keeps the company going!"
We responded:
"Tenia, thank you so much for your review of our office and for Gabrielle. She has been a pivotal part in the success of our office since she joined over 2 years ago. She has been a great asset when it comes to delivering the promise to our customers to be there when it matters most whether it be for their home, auto, or life insurance needs. "
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Daysen Shell

January 22, 2025

5  out of  5
rating by Daysen Shell
"I worked with Gabby and she made everything very clear to my liking!"
We responded:
"Thank you so much Daysen for the 5 Star Review of our office and recognizing Gabby's hard work and dedication to our customers to help them better understand the insurance buying process and what exactly you are buying as far as your coverage's. We promise to continue to provide that same great service for as long as you are a customer!"
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Williams Quinteros

January 20, 2025

5  out of  5
rating by Williams Quinteros
"Seleny respondió al teléfono con mucha amabilidad y me ayudo rápido. Recomendaría esta agencia para sus seguros"
We responded:
"Williams, thank you so much for your 5 Star Review of Seleny here at our office. We strive to provide excellent service and give knowledge to all of our customers in regards to making the right insurance decisions. "
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Meli LaUnika

January 20, 2025

5  out of  5
rating by Meli LaUnika
"I had the pleasure of working with Seleny, who provided excellent customer service! Very thorough, very detailed explanations"
We responded:
"Meli, thank you so much for taking the time to leave Seleny a 5 Star Review on her outstanding service she provided you. We promise to always give that same 5 Star Service for all interactions and help answer any questions you may have about your insurance needs!"
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Hope Manack

December 30, 2024

5  out of  5
rating by Hope Manack
"Since switching to State Farm with nik, I have nothing but good things to say! Everything has been so simple and nik and his team are wonderful!"
We responded:
"Thank you so much Ms. Hope for trusting us with all of your insurance needs from Auto to Life. We are happy to hear of your great about your continued great experience with us and we promise to keep providing you that great experience. "
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Stephen

December 27, 2024

5  out of  5
rating by Stephen
"Nik is great and greatservice. Couldn't be better!"
We responded:
"Thank you so much Stephen for the kind words and positive review of our office. We appreciate your business and enjoy being your agent to help make life go right! "
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Shadi Janelsins

December 19, 2024

5  out of  5
rating by Shadi Janelsins
"Gabrielle has been really helpful and patient with us over the years! I’m glad we were able to get some good savings and additional insurance items when we switched from other companies. Highly recommended!"
We responded:
"Thank you so much for your review Shadi. Gabrielle has been a representative for over 2 years now and she has always provided the best service and offered all options to our customers. We are happy to have you as a customer and promise to continue to provide that same helpfulness and patience with you and all of our customers. "
Profile photo of Mike Gentry

Mike Gentry

December 5, 2024

5  out of  5
rating by Mike Gentry
"Very friendly highly recommended. Gabby took care of me and my insurance needs. Made it very easy and answered all questions thank you"
We responded:
"Mike! Thank you so much for leaving us a review about your experience with our office for your insurance purchase. Also, thank you for giving Gabby a shout out as she continues to show why anyone who chooses our office is making the right choice! We promise to continue to provide the same great service. Thank you again for choosing our office for all of your insurance needs. "
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toya Jordan

November 26, 2024

5  out of  5
rating by toya Jordan
""I highly recommend this business." "Gabby's customer service is second to none." "She is consistently outstanding, exceeding my expectations every time." "I was completely impressed with their professionalism and customer service.""
We responded:
"Thank you so much for the kind words Toya. You have been a customer with our office for a while now and we appreciate your continued trust and business with our office. We promise to always provide exception customer service! "
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Constina Allen

November 21, 2024

5  out of  5
rating by Constina Allen
"Seleny with State Farm was very helpful. She answered all my concerns and made the process very simple! Thanks again for your help."
We responded:
"Thank you so much Constina, we really appreciate your review of how your insurance buying experience went with Seleny and our office. We promise to provide that same great service and simple process every time. Thank you for choosing us for your insurance needs. "
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Ian Sliney

November 20, 2024

5  out of  5
rating by Ian Sliney
"Gabby was super helpful, and managed to bundle my car, motorcycle and condo insurance and save me about $350 a year. Absolutely splendid service, Gabby should be promoted !"
We responded:
"Ian, thank you so much for the positive review of your experience with Gabby and our office. We always provide our best price first and make the transfer a simple process for all of our customers. Always happy to hear about the savings! "
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William Mallory

November 20, 2024

5  out of  5
rating by William Mallory
"Gabrielle was magnificent. She guided me through the process with understanding and with patience. I am a former insurance company employee with years of experience on auto and property ratings. I did not tell her of my experience, but she was quite equipped in her knowledge and skill as an agent. Thank you"
We responded:
"Thank you so much William for your kind words for Gabrielle. She has become a rising star and always strives to leave our customers, new and current, with more knowledge about their insurance policies. Thank you so much for your confidence in our office and bringing your business to us. "
Profile photo of Melanie Diaz

Melanie Diaz

November 19, 2024

5  out of  5
rating by Melanie Diaz
"This was one of the easiest encounters that i have ever experienced relating to insurance quotes. Seleny was quick to respond and very knowledgeable even though i was not able to move forward at this time, i will definitely seek her out specifically very soon!!"
We responded:
"Melanie, Thank you so much for your kind words in regards to your experience with Seleny. She has worked very hard to educate everyone she speaks to about their insurance and help them better understand exactly what they are purchasing. We hope to hear back from you soon and earn your business at a later time! "
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Mimi Tassew

November 19, 2024

5  out of  5
rating by Mimi Tassew
"Gabriella and Nick have been great to work with. They have answered all my questions and helped me navigate when I am looking to buy a homeowners and car insurance."
We responded:
"Thank you so much for your kind words and confidence in our office Mimi. We promise to always do right by you, our customer, put your needs first, and continue to deliver the same great home and auto insurance buying experience you received when you signed up for as long as you are a customer."
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Johnny McMichael

November 15, 2024

5  out of  5
rating by Johnny McMichael
"Always friendly and well knowledgeable and efficient when I have any questions or concerns and willing to go above and beyond to help in any and every way possible definitely a great insurance company at this location"
We responded:
"Thank you so much Mr. McMichael. We value your business and we promise to continue that same great service for all of your insurance needs. We really appreciate the kind words. "
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Kasia Wrzos

November 13, 2024

5  out of  5
rating by Kasia Wrzos
"Seleny with Sate Farm was amazing. She made the process of choosing the right insurance for me a breeze. Seleny was very knowledgeable & had all the answers to my questiins. It was 10/10 experience. Thank you, Seleny!"
We responded:
"Thank you Kasia. We were happy to hear about your A+ experience with Seleny at our office and glad she was able to answer all of your questions! We take great pride in making sure all of our customers gain knowledge about their insurance when signing up with our office. Thank you for your business and we promise to always provide that same service for you and your insurance needs. "
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Lauren Davis

November 2, 2024

5  out of  5
rating by Lauren Davis
"Gabby was absolutely wonderful in helping me switch to State Farm. Customer service was top notch! I highly recommend!"
We responded:
"Thank you so much Lauren for sharing your experience with Gabby and our office. We thank you for your business and for your kind words. Know we are always here to help with current and future needs. - Nik Creighton - State Farm Insurance Agent Ellicott City, MD"
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Jacqueline Bent

October 24, 2024

5  out of  5
rating by Jacqueline Bent
"Even though a policy wasn’t issued on my behalf I had a wonderful experience with Gabby Smith she was very pleasant and knowledgeable with a smile😊"
We responded:
"Thank you, Jacqueline, for sharing your positive experience! I'm happy to hear that Gabby provided you with such pleasant and knowledgeable service. We appreciate your kind words and are always here to help with any future needs. - Nik Creighton - State Farm Insurance Agent, Ellicott City, MD"
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Keith Brewis

October 21, 2024

5  out of  5
rating by Keith Brewis
"Nikk Creighton has been a friend of the family for over 15 years. I have watched him go from working in a finance office to having his own State Farm franchise. Nikk is a family man and knows how important insurance is in today’s world. We were originally with someone else but once we were allowed to change we went with Nikk. He is fair, always eager to help, and very knowledgeable. Everyone that works in his office are very friendly and knowledgeable as well. You can’t go wrong working with Nikk Creighton."
We responded:
"Keith, thank you so much for your kind words and for sharing your experience! I'm truly grateful for your long-standing support and friendship over the years. It's wonderful to know that you and your family have found our services fair and helpful. Our team works hard to provide knowledgeable and friendly service, and I'm glad that has come through in your interactions with us. If you ever need anything or have any questions, we're always here to help. - Nik Creighton - State Farm Insurance Agent, Ellicott City, MD"