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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Johnny McMichael

November 15, 2024

5  out of  5
rating by Johnny McMichael
"Always friendly and well knowledgeable and efficient when I have any questions or concerns and willing to go above and beyond to help in any and every way possible definitely a great insurance company at this location"
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Kasia Wrzos

November 13, 2024

5  out of  5
rating by Kasia Wrzos
"Seleny with Sate Farm was amazing. She made the process of choosing the right insurance for me a breeze. Seleny was very knowledgeable & had all the answers to my questiins. It was 10/10 experience. Thank you, Seleny!"
We responded:
"Thank you Kasia. We were happy to hear about your A+ experience with Seleny at our office and glad she was able to answer all of your questions! We take great pride in making sure all of our customers gain knowledge about their insurance when signing up with our office. Thank you for your business and we promise to always provide that same service for you and your insurance needs. "
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Lauren Davis

November 2, 2024

5  out of  5
rating by Lauren Davis
"Gabby was absolutely wonderful in helping me switch to State Farm. Customer service was top notch! I highly recommend!"
We responded:
"Thank you so much Lauren for sharing your experience with Gabby and our office. We thank you for your business and for your kind words. Know we are always here to help with current and future needs. - Nik Creighton - State Farm Insurance Agent Ellicott City, MD"
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Jacqueline Bent

October 24, 2024

5  out of  5
rating by Jacqueline Bent
"Even though a policy wasn’t issued on my behalf I had a wonderful experience with Gabby Smith she was very pleasant and knowledgeable with a smile😊"
We responded:
"Thank you, Jacqueline, for sharing your positive experience! I'm happy to hear that Gabby provided you with such pleasant and knowledgeable service. We appreciate your kind words and are always here to help with any future needs. - Nik Creighton - State Farm Insurance Agent, Ellicott City, MD"
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Keith Brewis

October 21, 2024

5  out of  5
rating by Keith Brewis
"Nikk Creighton has been a friend of the family for over 15 years. I have watched him go from working in a finance office to having his own State Farm franchise. Nikk is a family man and knows how important insurance is in today’s world. We were originally with someone else but once we were allowed to change we went with Nikk. He is fair, always eager to help, and very knowledgeable. Everyone that works in his office are very friendly and knowledgeable as well. You can’t go wrong working with Nikk Creighton."
We responded:
"Keith, thank you so much for your kind words and for sharing your experience! I'm truly grateful for your long-standing support and friendship over the years. It's wonderful to know that you and your family have found our services fair and helpful. Our team works hard to provide knowledgeable and friendly service, and I'm glad that has come through in your interactions with us. If you ever need anything or have any questions, we're always here to help. - Nik Creighton - State Farm Insurance Agent, Ellicott City, MD"
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Smitty

October 11, 2024

5  out of  5
rating by Smitty
"Who needs a caveman when you have ”Superwoman” . Gabrielle was very informative and knowledgeable and also attentive to my needs. Glad I’ve chosen State Farm especially in todays climate."
We responded:
"Gabrielle truly is a gem, and I'm glad she could provide you with the informative and attentive service you deserve. It's wonderful to know that you feel confident with your choice, especially in today's climate. If you ever need further assistance, our office is here for you! - Nik Creighton - State Farm Insurance Agent, Ellicott City, MD"
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B G

October 2, 2024

5  out of  5
rating by B G
"I recently had the pleasure of working with Seleny Parada of State Farm Insurance (410-465-3900). She answered all of our questions and concerns, patiently reviewed our current policy and was able to find a much cheaper and better plan for our auto and homeowners. Saved us hundreds of dollars. She is also extremely professional and gets things done. I highly recommend them to anyone looking for an insurance agency that puts customers first. You will be Amazed!"
We responded:
"Thank you, B G, for sharing your experience with Seleny and our office. I'm glad to hear that Seleny was able to address all your questions and concerns, review your current policy, and find a more affordable and better plan for your auto and homeowners insurance. It's wonderful to know that she provided professional and efficient service, saving you hundreds of dollars. Your recommendation means a lot to us, and we're grateful for your trust. If you need any further assistance, please don't hesitate to reach out. - Nik Creighton - State Farm Insurance Agent, Ellicott City, MD"
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Albert Retowsky

September 19, 2024

5  out of  5
rating by Albert Retowsky
"Nik is the best! Very professional and always ready to take care of business"
We responded:
"Albert, thank you for your wonderful review! I'm glad to hear that you find our service professional and efficient. We're always here to take care of your insurance needs. If you ever have any questions or need further assistance, don't hesitate to reach out. - Nik Creighton - State Farm Insurance Agent, Ellicott City, MD"
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Ming Du

September 16, 2024

5  out of  5
rating by Ming Du
"Seleny was professional and friendly. She responded to my quote request quickly and helped me setup my new insurance in matter of days. Strongly recommend Seleny and State Farm."
We responded:
"Ming, Thank you for your wonderful review! I'm glad to hear that Seleny was both professional and friendly in assisting you. It's great that she was able to respond quickly and help set up your new insurance in just a few days. We appreciate your strong recommendation and look forward to assisting you with any future needs. - Nik Creighton - State Farm Insurance Agent, Ellicott City, MD"
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Umar Malik

August 29, 2024

5  out of  5
rating by Umar Malik
"Always there like a good neighbor!"
We responded:
"Thank you, Umar! I'm glad you feel that way about our service. We're always here to help with your insurance needs. - Nik Creighton - State Farm Insurance Agent, Ellicott City, MD"
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Yvonne Lonon

August 23, 2024

5  out of  5
rating by Yvonne Lonon
"Had a great experince with Gabby she was so patenice and understanding. She took her time and explain things i need to no.I really thank Gabby for helping me."
We responded:
"Yvonne, thank you for your kind words. I'm glad to hear that Gabby was patient and understanding, and that she took the time to explain everything you needed to know. We appreciate your feedback and are grateful for your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Nik Creighton - State Farm Insurance Agent, Ellicott City, MD"
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Fi

August 14, 2024

5  out of  5
rating by Fi
"Highly recommend this agency. Gabby was so helpful and knowledgeable throughout the whole process. Her friendly demeanor and quick response time to my questions made the entire process smooth and stress-free. Thanks!"
We responded:
"Thanks for the fantastic review Fi! I'm glad Gabby could assist you so well. Her knowledge and friendly demeanor are definitely assets to our team. We're happy the process was smooth and stress-free for you. If you need anything else, we're here to help. - Nik Creighton - State Farm Insurance Agent, Ellicott City, MD"
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nichole keemer

July 12, 2024

5  out of  5
rating by nichole keemer
"Nik and Seleny were a tremendous help! They made my whole experience a breeze! I am not a fan of change but sometimes it is necessary. I was in a tough spot and they made me feel comfortable and heard. They made sure I received all the coverage I needed at a price I could afford. The customer service was top notch. Thank you so much!"
We responded:
"Thank you for sharing your positive experience, Nichole! I'm glad Nik and Seleny were able to provide you with top-notch customer service and help you find the coverage you needed at an affordable price. We're here for you whenever you need assistance! - Nik Creighton - State Farm Insurance Agent, Ellicott City, MD"
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Alex Park

July 2, 2024

5  out of  5
rating by Alex Park
"Throughout the years, Nik and his team have been wonderful to work with. They responded quickly to any inquiries and took the time to explore all the options that best suited me. If you are in need of insurance options, I highly recommend reaching out to them."
We responded:
"Thank you, Alex, for your wonderful review! We are ecstatic to hear that you found our team responsive and dedicated to finding the best insurance options for you. We are grateful for your recommendation and look forward to assisting you with any future insurance needs. - Nik Creighton - State Farm Insurance Agent, Ellicott City, MD"
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Corey Benton

April 12, 2024

5  out of  5
rating by Corey Benton
"I recently needed to change insurance. I reached out to statefarm and Seleny answered the call (metaphorical call because i used email). She made the transition as seamless as possible as I only needed to send my current coverages, answer a few questions, and voice any painpoints from my last insurance- and boom, I received my quote. Very good communication and knowledge from Seleny’s end which helped me make my decision to change to Statefarm. Transitioning from my old homeowners to statefarm was something I wish I had done earlier, but I am happy I made the change."
We responded:
"Corey, thank you for taking the time to leave us a review! Seleny is a wonderful member of our team and we are so glad to hear she was able to assist you with your homeowners insurance needs. We hope to continue serving your insurance needs for many years. - Nik Creighton - State Farm Insurance Agent"
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John Spencer

April 11, 2024

5  out of  5
rating by John Spencer
"My experience was great! I highly recommend Gabby, she was very thorough, and made sure I was informed but in a easy going way."
We responded:
"Thank you for the wonderful review, John! Gabby is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs. - Nik Creighton - State Farm Insurance Agent"
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Kaitlyn Maynard

April 11, 2024

5  out of  5
rating by Kaitlyn Maynard
"Seleny was an absolute dream of an agent to work with! She was so attentive and quick with responses when my boyfriend and I combined our insurances AND saved us money by doing so! Great work and thank you for everything!"
We responded:
"Kaitlyn, thank you for taking the time out of your day to leave us a review! We love hearing about how Seleny provided a wonderful insurance experience for you. Our office loves being your good neighbor! - Nik Creighton - State Farm Insurance Agent"
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DJ DiGennaro

February 23, 2024

5  out of  5
rating by DJ DiGennaro
"Great company, Gabby was on top of everything very smooth process highly recommend using them"
We responded:
"DJ, thank you for taking the time to leave us a review! Gabby is a wonderful member of our team and we are so glad to hear she was able to assist you with your insurance needs! We hope to continue serving your insurance needs for many years!"
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Michael Joyce

November 20, 2023

5  out of  5
rating by Michael Joyce
"My wife and I have been insured by State Farm for over 50 years through several agents. Nik Creighton and his staff are GREAT. They are always available, accurate, knowledgeable, professional and helpful. I recommend them 100%."
We responded:
"We love seeing reviews like this, Michael! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Sharell Knight

November 2, 2023

5  out of  5
rating by Sharell Knight
"Highly recommend, very satisfied with the quote that was given to me!"
We responded:
"Thank you so much for the review of your recent auto insurance purchase. We hope to have you as a customer for a very long time and provide you with excellent service! "
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Angela Warner

October 25, 2023

5  out of  5
rating by Angela Warner
"I highly recommend this business. Always helpful and always available! Nik is professional, kind, and has attention to detail and will make sure your family is fully protected!"
We responded:
"Thank you so much for your business and kind words! We really appreciate it! "
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Lavin Chainani

October 12, 2023

1  out of  5
rating by Lavin Chainani
"Beware of doing business. Lack of professionalism and clear communication. Poor service specially during renewals. NIK— to response — Appreciate the apology but for customer for over 4 years, when we spent time renewing, instead of clearly communicating for 3 weeks, your office did not provide accurate update to us and to corporate office on the transfer date. It’s on your office and not a matter of reaching out and connecting. Since our rates were doubled, we told all along we planed to switch and pay for only the days we stayed with statefarm. Instead of accurate info and billing, your staff gave wrong date to corporate for transfer. Again, want to highlight for any potential customer looking —- DO NOT DO BUSINESS HERE."
We responded:
"Lavin, I apologize about your experience with State Farm, and my office. We strive to provide the best customer service possible. We have a system in place that includes multiple texts and emails regarding renewal billing. We apologize for any miscommunication you had this most recent renewal, but we do value the information you provided us yesterday over the phone and will use that to provide better customer service experiences in the future. We appreciate your time with us and sorry our relationship ended the way it did. Thank you for your feedback. "
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Celeste Samayoa

August 12, 2023

5  out of  5
rating by Celeste Samayoa
"Señorita Selene muy amable y pudo ayudarme a encontrar un buen precio y lo que yo necesitaba"
We responded:
"Thank you so much for your review! We will be sure to pass along the great review to Seleny here at our office who works hard for all of our customers! Thank you so much for your trust and your business. "
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artiba d. harrison

May 9, 2023

5  out of  5
rating by artiba d. harrison
"My service today was a very well, & patience on the part of MS Parada. I'm glad to be w/ State Farm."
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Aaron Abrams

April 1, 2023

5  out of  5
rating by Aaron Abrams
"Nik and his team continuously go above and beyond to help their customers. I've been a client here for years and have never had any issues with my policies. The icing on the cake is that Nik and the team are very invested in the community! I would highly recommend this team if you're not 100% satisfied with your current policy or agent!"
We responded:
"Thank you so much for the kind words Aaron. Being a client for many years speaks volumes alone about the service we provide to all of our customers and thank you for helping us be the great office we are today with your loyalty and trust!"